Get in Touch With Us
Got a question about how sweepstakes casinos work, spotted something on the site that needs a second look, or want to suggest an operator for us to review? This page explains how to get in touch and what you can expect once you do.
How to Reach the Team
Email is the best way to contact us. Send your message to [email protected] and a member of our editorial team will read it personally. We do not rely on automated replies to close out enquiries — you will hear back from someone who has actually looked at what you sent.
A quick line on what your message is about helps us route it to the right person and get you a useful answer faster, rather than a generic one.
What We Can Help With
We cover sweepstakes and social casinos: how the Gold Coin and Sweepstakes Coin model works, what to check before joining a platform, and how our rankings and ratings are put together. Reasonable topics to write in about include:
- Questions about how sweepstakes casinos work — the dual-currency model, how prize redemptions work, or how the no-purchase-necessary entry method operates.
- Corrections — if a welcome offer, redemption threshold, or eligibility detail we've published looks out of date, tell us. Operators change terms often, and we would rather fix an error than leave it standing.
- Coverage suggestions — if there's a platform you think belongs on our list, or a state-specific question you'd like us to address, let us know what you have in mind.
- Site feedback — anything that's unclear, broken, or missing on the site itself.
- Partnership or editorial enquiries — if you represent an operator or another publisher and want to discuss working together, introduce yourself and outline the proposal.
What We Cannot Do
We're a review and comparison resource, not a customer support desk for any individual platform. If you have an account issue, a redemption that's pending, or a verification question tied to a specific operator listed on this site — such as alternative sweepstakes platforms outside the mainstream — that request has to go through that operator's own support channels. We're not able to access accounts, expedite redemptions, or override an operator's terms and conditions.
Similarly, we can't offer legal advice on whether a particular platform is permitted in your state. Sweepstakes casino availability varies by state and changes over time, and operators decide independently which states they serve. If you have a specific legal question, check the operator's own terms or speak with a qualified professional in your state.
What Happens After You Send a Message
Once your email lands, it gets reviewed and passed to whoever is best placed to answer it. We aim to reply within a couple of working days, though it can take a little longer if we're mid-way through updating rankings or checking a batch of operator terms. If your question needs more digging — say, confirming a current redemption threshold or eligible-states list — we'll say so rather than guess.
Responsible Play
Casino-style games, even played with virtual currency, involve chance, and outcomes are never guaranteed. If you or someone you know is finding play difficult to control, mention it in your message and we'll point you toward appropriate support resources rather than treat it as a routine enquiry.
Keeping Our Content Accurate
Our ratings and rankings are based on published terms, welcome offers, and general research into how each platform operates — we don't imply guaranteed outcomes or claim any operator offers the "best odds" or "fastest payouts," and we won't take a payment to move a listing up the page. If you've used a platform we cover and something we've written doesn't match your experience, that feedback genuinely helps us keep the site honest. We read every message that comes in, and we'd rather hear from you than have an outdated page sit uncorrected.